BagDropShield™ is our comprehensive insurance program that protects your luggage from theft, loss, or damage while stored with our trusted partners. Travel with peace of mind knowing your belongings are fully covered.
When you store your bags with BagDrop, you want to explore your destination without worrying about your belongings. BagDropShield™ ensures that whether you're carrying a laptop, important documents, or favorite clothes, everything is protected.
Protection starts automatically the moment you book through our app. All our partner locations store your bags in dedicated secure areas that are off-limits to regular customers. No extra forms to fill out, no additional fees to pay.
Every partner goes through our strict verification process. We check their security systems, storage facilities, and business reputation before they can join our network.
✓ Theft of bag or any contents
✓ Damage during storage or handling
✓ Loss due to partner mistakes or negligence
✗ Pre-existing damage
✗ Prohibited items (cash, jewelry, dangerous goods)
✗ Customer mistakes (not following instructions)
Higher Coverage: Up to $10,000 protection per booking, much more than standard travel insurance offers for luggage storage.
Completely Free: BagDropShield™ is automatically included with every single booking. No hidden costs, no extra fees, no complicated paperwork to sign.
Trusted Network: Every partner location is personally visited and regularly inspected by our team to ensure they meet our high security standards.
24/7 Customer Support: Our support team is available around the clock through phone, email, and live chat to help with any questions or concerns you may have.
If something happens to your luggage, our claims process is designed to be quick and straightforward:
1. Contact us within 24 hours
Report the issue immediately through phone, email, or live chat
2. Send documents and photos
Provide your booking confirmation, photos of damage, and receipts for valuable items
3. We investigate quickly
Our claims team works with the partner location to understand what happened
4. Get compensated fast
Approved claims are paid directly to you, up to $10,000, usually within a few business days
With BagDropShield™, you can focus on enjoying your trip instead of worrying about your luggage. Whether you're storing bags for a few hours or several days, you're fully protected with comprehensive coverage and professional support.